ATTN: SUSTAINABILITY MANAGERS -- How do you collect and manage your sustainability data? What challenges are you facing?

The point has been hit home time and again in articles, blogs, and case studies: DATA is a key driver of effective sustainability strategy in organizations. It tells us how we are performing and where we have opportunities for improvement, thus directing our strategic efforts. 

If we aspire to integrate sustainability considerations into core business decisions, then it is integral that we create processes for data collection, management, analysis, and reporting that are as efficient and standardized as possible -- like our processes for measuring financial performance. 

Unlike with financial metrics, however, the processes and tools that organizations implement to evaluate sustainability metrics vary drastically across companies and industries. This variation seems to be a significant setback in our collaborative sustainability effort because it causes confusion when identifying standards and best practices. 

I am conducting research for my MBA thesis to understand the processes and software tools that Sustainability Managers are using to collect, analyze, and communicate their organizations' sustainability data -- and more importantly, what challenges arise with different approaches taken by different companies? 

I will make this research available to the community for free for the purpose of benefitting public knowledge. It will guide vendors of sustainability software solutions to improve their product offerings to better meet customer needs. It will also help Sustainability Managers understand the common benefits and drawbacks of solutions in the market, enabling them to make an informed decision when choosing a solution for their company. 

To support this research, I am asking Sustainability Managers and those holding other sustainability-related roles in companies to please spare 10 minutes of time to participate in a brief survey. Participation will benefit the effort to develop technologies and processes that drive the implementation of sustainability initiatives in businesses. 

If you work in a sustainability function in your company, I hope that you can find a moment in your busy schedule to provide your valuable input for this study. I would like to collect as many survey responses as possible by 16-Nov. Please contact me if you would like to further discuss this research. 

Sustainability Data Management Processes Survey
Link: https://qtrial.qualtrics.com/SE/?SID=SV_0qEBcR1vHSnwjs1

Sustainability Reporting & GRI in Business School Curriculum

The following paper includes:

1) Analysis of the rising trend of sustainability reporting

2) The argument for GRI as the leading framework for sustainability reporting in the U.S.

3) Policy proposal for including GRI projects in business school curriculum

The GRI projects are proposed specifically for the Dominican University of California's Green MBA in Sustainable Enterprise program in San Rafael, CA, USA.  However, similar or identical projects can be administered at any business school or sustainability program.  

The key point is that there is both a need and an opportunity to increase awareness, education, and implementation of sustainability reporting in the United States.  As a global economic leader, we are abysmally lagging in developing integrated sustainability strategies for businesses.  To embark on this journey, we must first measure and report on social and environmental performance. 

In the coming weeks, I will be creating a condensed version of this report for broader implementation of the policy.  Please let me know if you are interested in receiving this link.  Leave your email in the Comments section or message me  through LinkedIn or at allisonclai@gmail.com

Link to paper:
GRI & Sustainability Reporting in Business School Curriculum

Breaking into Sustainability Consulting: 101

Sustainability and CSR consulting is an emerging field with optimistic prospects for growth due to the increasing realization that there is a huge business opportunity to leverage social and environmental strategy to drive financial objectives.

According to the 2012 Global Sustainability Consultant Survey conducted by David Schatsky at Green Research, 60 percent of sustainability consultants entered the field within the last 5 years.  We are seeing the arrival of a growing number of new boutique consulting firms focusing specifically on organizational sustainability strategy.  Concurrently, more and more existing consultants are moving from their prior field of expertise and gaining the education needed to reinvent themselves as sustainability strategy specialists.  

What is perhaps even more telling of the maturation of this industry is that all of the big management and strategy consulting firms -- Deloitte, Ernst & Young, KPMG, PwC, Accenture, Boston Consulting, McKinsey -- have each created their own division for sustainability consulting.  Such firms can have tremendous influence on big clients whose operations have far reaching social and environmental impacts.  The fact that these firms have realized the value to be gained from sustainability strategy is an indicator that the private sector will be the most probable leader in driving the global shift toward sustainability.  This, of course, appears to be ever more true as we witness, in frustration, seemingly stagnant global legislative action to mandate corporate responsibility. 

As a current MBA student studying sustainable business management and looking to capitalize on the opportunity to be a sustainability professional in the coming decades, I have gotten some great advice on how to strategically enter the field. 

Paul Bozzo -- my Entrepreneurial Finance professor and Founding Principal of the 10X Group, a consultancy for entrepreneurial strategy -- gave me an overview of common career paths of specialty consultants.  You can start with a big firm -- a KPMG or an E&Y -- to get broad experience with management consulting, client relationships, and strategy development and implementation.  From there, you can spend years moving up and up within the firm to eventually and hopefully become a partner.  Or, what is more common is to take that broad experience and move to smaller, more focused firms.  Eventually, a final route for some is to establish yourself as an independent consultant with enough  expertise developed over the years to market your personal brand and take on solo projects.  According to the Green Research 2012 Sustainability Consultant Survey, 61 percent of sustainability consultants work alone or in firms with 10 or less consultants in the practice.  

Of course, this is very general advice, and sustainability consultants have varying career paths within this framework as well as completely different paths altogether.  But being at the onset of my career as a sustainability professional, this general guidance is enough for me to take my career development to the next step. 

Navin Ramacharndran -- currently Vice President of Products at Amyris Inc, and formerly an Associate Principal at McKinsey & Co. -- provided further advice on how to prepare to enter the sustainability division of a large consulting firm:

1.  Identify which office has the greatest focus on sustainability.  The global scale of these companies means multiple offices across the country and around the world.  Different offices encounter a different number of clients interested in sustainability strategy development.  For example, because of regional culture, offices in San Francisco or New York will see a higher demand for sustainability consulting services compared to, say, Atlanta or Minneapolis.  

2.  Ask associate-level consultants at those identified offices how much they actually work on sustainability projects.  If there are few active clients for a firm's sustainability division, associates are often placed on other projects, whatever they may be.  To develop expertise in the sustainability field, you should be working specifically on those projects as much as possible. 

3.  Master the case job interview.  According to MIT's Career Development Handbook, the case interview is an interview in which "you are introduced to a business dilemma facing a particular company. You are asked to analyze the situation, identify key business issues, and discuss how you would address the problems involved."  Case interviews are most common in management consulting firms and investment banking companies, and there are numerous resources on- and offline where you can find sample case studies to practice with.  

However, in my search to find case studies specific to sustainability issues and strategy development, I have come up short.  I imagine this is because of the relatively early stage of maturity of the industry.  The way I have decided is the best way to find my own sustainability cases to analyze is to find a company with an established CSR strategy and pull up their annual CSR report as well as the 10-K for that same year.  The analysis, then, is to identify the key social and environmental issues addressed in the CSR report and understand how and where the company's sustainability strategy had an impact on their financial performance reflected in the 10-K.  To get clients onboard, there must always be financial gain because the bottom line of the triple bottom line, ultimately, is the bottom line.  Of course, many efforts that are part of a company's sustainability strategy provide intangible, non-financial benefit.  It is also equally important to address these gains and translate them into an argument for how the company can leverage that value as a tangible asset. 

Are you currently a sustainability consultant?  What was your career path to get you where you are today?  What advice do you have for MBA students looking to enter the field?  Do you think that analyzing sustainability cases is an effective way to prepare for an interview with a sustainability consulting firm?  Please share your thoughts.